Customer service

In accordance with the provisions of the General Data Protection Regulation (GDPR) (EU) 2016/679, we inform you that:
Responsible: ENRIEL SL with NIF/CIF B36799377 Postal address: AVDA. RICARDO MELLA, 119 - VIGO Telephone:986214546 E-mail: enriel@enriel.com
On behalf of the company we process the information you provide in order to provide you with the requested service, carry out the administrative formalities thereof or send you information about our products or services. The data provided will be kept as long as the business relationship is maintained or for the years necessary to comply with legal obligations. Your data will not be transferred to third parties except in cases where there is a legal obligation or the service itself justifies it. You may obtain confirmation as to whether ENRIEL SL is processing your data, therefore, you have the right to access your personal data, rectify inaccurate data or request their deletion.
For what purpose do we process your personal data?
In ENRIEL SL we process the information provided by interested parties in order to manage the sending of information requested.
In order to offer products and services according to your interests and improve your user experience, we will create a "commercial profile" based on the information provided. No automated decisions will be made based on this profile.
How long will we keep your information?
The personal data provided will be kept as long as they are necessary for the provision of services or contractual relationship, and in any case as long as you do not request their deletion, as well as the time necessary to comply with the legal obligations that in each case correspond according to each type of data.
What is the legal basis for the processing of your data?
The legal basis for the processing of your data is the execution of the service contract.
The prospective offer of products and services is based on the consent that you are asked for, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.
To which recipients will your data be communicated?
The data will be communicated to other collaborating companies for internal administrative purposes, including the processing of personal data of customers or employees.
What are your rights when you provide us with your data?
Any person has the right to obtain confirmation as to whether or not ENRIEL SL is processing personal data concerning them.
Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. ENRIEL SL will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
Right to data portability.